The H.E.A.R.S. Experience
I wanted to let you know that the CaptionCall phone was installed and set up on Sunday. The entire process was one of the best things I have experienced in my lifetime. I don’t know how I can thank you … You could have just let me go my way but you contact me and set me up with this program even though I am no longer a viable customer. Kathy, that speaks volumes for you as a person. If there were more people in this world like you and April…. What a wonderful world this would be.
We are thankful for our referral sources: physicians, psychologists, neurologists, speech/language pathologists, school districts, preschools & day care centers, Montessori schools, and most importantly, our current and previous clients. We are pleased to share with you a sampling of excerpts from client testimonials (of course, with their permission).
"After sitting next to her great-grandson and not being able to hear his response to her inquiry, Grandma realized she should accept her family’s offer to help her pursue a remedy of today’s technology. Kathleen Page of HEARS Audiology provided that technological remedy and in such a manner that deserves professional and personal accolades. Her patience, technical and communicative skill helped my 84-year old mother enjoy regaining her hearing. "WOW!!" .... she said, as her eyes lit up like a little kid upon hearing things she had not heard in a while when her devices were turned on. Only two visits were required for optimal adjustment. TV and conversational volume levels are back to normal. Kudos." ~ E.R.
"My H.E.A.R.S. audiological examination was comprehensive and thorough. Kathleen Page, M.A. and Lynda Kunis, M.A. are consummate professionals who talked with me not at me. The follow up letters to myself and my primary physician were beyond expectations. For the first time in (4) four years I am wearing my hearing aids again. The programmed adjustments were on the mark. I am thrilled that I found H.E.A.R.S. and expect to maintain our relationship. Who could ask for more." ~ F.C.M.
"Thank you for making the CAPD testing a pleasant experience for my daughter. When we arrived at your office she was a bit nervous, but your patience and professional manner immediately put her at ease. She could not wait to return for part II of the test." ~ S.G.
“This has been a wonderful experience and I’m glad I had the courage to come. I was a little scared at first, but I kept telling myself that it would improve the quality of life for me. Well, not it’s two weeks later and I can honestly say it was one of the best decisions I have ever made. Now I can hear whole sentences, not just the beginning.” ~ J.D.
"The testing here is extremely thorough. Nice atmosphere. Will come back again next year." ~ L.P.
"Kathleen Page is so good with kids that they feel like they met a new friend." ~ I.F.
"I can't help but notice the excellent report you submitted to our committee ... your well written evaluation has been very helpful to us and we look forward to utilizing your services in the future." ~ P.C., East Islip School District
"Thank you so very much. More professionals like yourself are needed!" ~ C.A.
"Kathy Page ... was exceedingly patient with R.J. In fact, it was the first time my son has allowed anyone to touch his ears without protest or crying." ~ M.C-V.
"Excellent and professional evaluation. Very patient and understanding with children. A very good experience." ~ S.L., MD
"My son had a great experience with Kathleen ... I felt that he was in great hands." ~ D.L.
"The staff was courteous , caring and efficient...Questions were answered fully and explanations were pleasantly provided." ~ R.F.H.
"It is with great pleasure that I enthusiastically recommend H.E.A.R.S. to any early childhood learning center ... very impressed with the professionalism of H.E.A.R.S. ... extremely sensitive in their approach to our children ... able to detect problems previously unnoticed. Ms. Page has become a part of this center's commitment to providing resources for the appropriate development of young children." ~ A.M., Tutor Time Child Care/Learning Center
"Our experience at H.E.A.R.S. has been wonderful. My daughter actually enjoyed the testing, since it was done in a relaxed and positive manner. Test results were explained to me - a novice - in an understandable fashion, and provided direction on next steps to be taken." ~ S.H.
“From the perspective of 35 years of hearing aid use, we give H.E.A.R.S. a top rating.” ~ M.G. & C.G.
“I came to H.E.A.R.S. Audiology expecting to buy a hearing aid. …tested my ears and … felt that perhaps my loss could be alleviated by surgery. This is the mark of a caring person. She put my best interest first over making a sale. It would have been very easy to just sell me a hearing aid. It probably would have helped. Instead, she referred me to an ENT to make sure that I am receiving the best care. … This is an ethical practice … I thank them whole heartedly and if it does turn out that I do need a hearing aid, I know exactly where I will purchase one.” ~ R.C.